Contact Us

We are committed to providing exceptional customer support for all gaming-related inquiries, account assistance, and responsible gambling concerns. Our dedicated team is available to help resolve your issues promptly and professionally in compliance with Indian gaming regulations.

Available Communication Channels

You can reach our support team through multiple convenient channels designed to serve your specific needs. We maintain strict confidentiality and follow all applicable data protection guidelines while handling your personal information during the support process.

  1. Live Chat Support – Available 24/7 for immediate assistance with account issues, game queries, and technical problems
  2. Email Support – Send detailed inquiries to [email protected] with complete information for comprehensive resolution
  3. Telephone Support – Call our dedicated helpline at +91-11-4950-4950 during business hours (9 AM to 11 PM IST)
  4. Response Time – Email queries typically receive responses within 24 hours; chat support provides immediate assistance

Support Department Overview

Different departments handle specific categories to ensure you receive expert assistance. Account management covers login issues, verification, and KYC documentation. Gaming assistance addresses slot mechanics, game rules, and payment queries. Responsible gambling support provides resources for players seeking help with gaming habits. Complaint resolution handles disputes and concerns escalated from initial contact.

  1. Prepare your account details and specific issue description before contacting support
  2. Provide any relevant transaction IDs or error messages encountered
  3. State your preferred language for communication
  4. Allow 48 hours for formal complaint resolution in accordance with regulatory standards

Last updated: December 24, 2025